888bk's Privacy Policy
Protecting your personal information is our highest priority. Read this policy for full details — what information we collect, how we use it, and how we keep it secure.
888bk ("we", "our", or "the platform") provides a safe and transparent online betting and casino service for users in Bangladesh. This privacy policy will inform you — what types of information we collect when you use our website, how that information is used and stored, who it may be shared with, and what rights you have.
Please read this policy carefully. By using our services, you consent to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.
This privacy policy is consistent with our SSL encryption and fair play principles, and forms an integral part of 888bk's terms of service.
What Information We Collect
888bk collects various types of information to improve your service experience and ensure safe operations. This information comes from two main sources: what you provide directly, and what is collected automatically through your use of the platform.
1.1 Information You Provide Directly
- Full name, date of birth, and national identity card details (for identity verification)
- Email address and contact information
- Username and password provided when creating an account
- Financial transaction details — deposit and withdrawal amounts and payment method information (bKash, Nagad, Rocket, bank transfer)
- Messages or complaints you submit when contacting the support team
- Information you voluntarily provide under responsible gaming settings
1.2 Automatically Collected Information
- IP address, device type, and operating system details
- Browser type and language preferences
- Session duration, login history, and page browsing information
- Information obtained from cookies and similar tracking technologies
- Gaming activity logs — betting history, win/loss records, and bonus usage details
Purpose of Using Information
888bk uses collected information only for specific, legitimate, and transparent purposes. We never use your information unnecessarily or without permission.
- Identity Verification & Account Security: To prevent unauthorized access to your account and to confirm your identity.
- Transaction Processing: To accurately complete deposits, withdrawals, and bonus distributions.
- Service Improvement: To enhance platform functionality, security, and user experience.
- Customer Support: To resolve your issues, questions, and complaints quickly and effectively.
- Responsible Gaming: To identify gaming addiction and assist in applying protective limits.
- Fraud Prevention: To detect suspicious activity and prevent financial crime.
- Legal Compliance: To comply with applicable laws and regulations.
- Promotional Communications: To inform you of relevant offers and updates, where you have given your consent.
Data Storage & Security
888bk adopts industry-standard technical and administrative measures to keep your personal information secure. The key elements of our security framework are described below.
3.1 Technical Security
- SSL (Secure Socket Layer) encryption — all data transmission occurs through encrypted channels.
- Password encryption — your password is never stored in plain text.
- Regular security audits and vulnerability testing.
- Firewall and intrusion detection systems.
- Two-Factor Authentication (2FA) support.
3.2 Data Retention Period
We retain your information for as long as your account is active and for as long as required to meet legal obligations. Even after an account is closed, financial transaction records may be retained for a period determined by applicable law. Once the need for retention has ended, data is securely deleted.
Our servers and data backup systems are under continuous monitoring. In the event of a security breach, we will notify affected users in accordance with the law.
Sharing Information with Third Parties
888bk never sells your personal information or transfers it to third parties for commercial purposes. However, specific information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Necessary information may be shared with selected partners for payment processing, technical infrastructure, game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, etc.), and customer support services. These partners are contractually bound to comply with 888bk's privacy standards.
4.2 Legal Obligations
Information may be disclosed pursuant to a court order, a lawful request from a law enforcement agency, or the requirements of applicable law. In such cases, we always provide only the minimum necessary information.
4.3 Fraud Prevention
Information may be shared with relevant authorities to prevent financial crime, fraud, or money laundering. This is essential to protect the collective interests of all users.
4.4 Business Changes
In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new entity. We will notify you appropriately before any such change.
Cookie Policy
The 888bk website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve platform functionality.
5.1 Types of Cookies
- Essential Cookies: For maintaining login sessions and basic platform operations. Disabling these will prevent the service from working properly.
- Functional Cookies: To remember your language, time zone, and personal preferences.
- Analytics Cookies: To monitor website usage and help improve service quality.
- Security Cookies: To detect fraud and keep your account secure.
5.2 Cookie Controls
You can reject or delete non-essential cookies through your browser settings. Please note, however, that disabling certain cookies may limit some features of the platform.
Your Rights
As a registered user of 888bk, you have the following rights regarding your personal information:
The right to know what information we hold about you and to receive a copy of it.
The right to request correction of inaccurate or incomplete information held in your account.
The right to request deletion of your personal information in certain circumstances (subject to legal obligations).
The right to request that processing of your information be restricted in certain circumstances.
The right to object to the processing of your information for promotional communications or for specific purposes.
The right to request your information in a structured, accessible format.
To exercise any of these rights, please contact our support team. We will verify your request and take action as quickly as possible. Identity verification may be required.
Protection of Minors' Privacy
888bk is an entirely adult platform. This service is for users aged 21 and over only. We do not intentionally collect information from anyone under the age of 21.
If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated information. If a parent or guardian believes their child has registered on our platform, please contact our support team.
Age Restriction: For users aged 21+ only. Age is verified at the time of account registration.
International Data Transfers
Your information may be stored or processed on servers outside Bangladesh to support 888bk's operations. In such cases, we ensure that your information receives the same level of protection as described in this privacy policy.
For transfers of data to third countries, we apply appropriate safeguards, such as Standard Contractual Clauses or equivalent measures, to ensure the security of your information.
Third-Party Websites & Services
The 888bk platform may contain links or integrations with third-party services, such as game software providers or payment service providers. These third parties have their own privacy policies, and 888bk is not responsible for their data practices.
We recommend that you read the privacy policy of any third-party service before using it. When completing transactions on our platform via bKash, Nagad, or Rocket, the respective policies of those organizations will apply.
Promotional Communications & Withdrawal of Consent
888bk may contact you by email about bonus offers, new games, promotional news, and account-related updates. Such communications are only sent when you have given your consent at the time of registration or in your account settings.
You can opt out of promotional communications at any time by:
- Clicking the "Unsubscribe" link at the bottom of any email.
- Changing your communication preferences in your account settings.
- Submitting a request directly to our support team.
Please note that even after opting out of promotional communications, important account-related notifications (such as transaction confirmations and security alerts) will continue to reach you.
Responsible Gaming & Privacy
888bk places the highest importance on responsible gaming. To this end, we analyze your gaming activity data — if a user shows signs of problematic gaming behavior, we can proactively offer assistance.
Information collected for this purpose is kept strictly secure and used solely for the user's benefit. Our support team is always available to help you set responsible gaming limits, request Self-Exclusion, or temporarily close your account.
For more details, visit our Responsible Gaming page.
Policy Changes & Updates
888bk reserves the right to review and update this privacy policy as needed. If any significant changes are made to the policy, we will send a notification to your registered email address and clearly display the update date on the website.
If you continue using our services after any changes, you will be considered to have automatically accepted the terms of the updated policy. We therefore recommend that you re-read this policy from time to time.
This privacy policy was last reviewed and updated in 2026.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our support team. 888bk's support service is available seven days a week, twenty-four hours a day in Bengali and English.
- Live Chat: Available 24/7 — chat with us directly on the platform
- Email: [email protected]
After verifying your identity, we will respond to your request and take the necessary action as quickly as possible.
Want to know more?
Read more about 888bk's rules, terms of service, and responsible gaming.